Dental Front Desk: Patient Care & OJT Path

Dental-Dreams; Springfield (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Training & Career Advancement

Job summary

Dental Dreams LLC in Springfield, MA is seeking a friendly Front Desk Receptionist to schedule appointments, greet patients, answer phones, verify benefits, and maintain accurate records in a fast-paced practice. This on-site role offers training opportunities including an on-the-job program for aspiring Dental Assistants, along with competitive pay and benefits.

Join our team to provide excellent patient service in a supportive environment, with opportunities for career growth and professional

Qualifications

• Minimum one year of experience in a recent job.
• Customer Service experience.
• Receptionist Experience.
• Dentrix and/or Eaglesoft.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with an emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Job description

Dental Dreams LLC in Springfield, MA is seeking a friendly Front Desk Receptionist to schedule appointments, greet patients, answer phones, verify benefits, and maintain accurate records in a fast-paced practice. This on-site role offers training opportunities including an on-the-job program for aspiring Dental Assistants, along with competitive pay and benefits.

Join our team to provide excellent patient service in a supportive environment, with opportunities for career growth and professional