Dental Front Desk | Scheduling, Check-In & Patient Care

Dental-Dreams; Boston (MA); On-site; USD 16,000 - 18,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

KOS Services Inc. / Dental Dreams LLC in Roxbury, MA is hiring a Front Desk Receptionist to support patient scheduling, verify benefits, and deliver outstanding customer service. The role requires accurate record-keeping and teamwork in a fast-paced dental office.

Responsibilities include answering phones, greeting patients, collecting payments, and assisting with treatment plan explanations. Competitive benefits and opportunities for professional training are offered.

Qualifications

• Customer service experience required.
• Dentrix or Eaglesoft experience preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and meet daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-pays, and deductibles.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Dentrix

Eaglesoft

Job description

KOS Services Inc. / Dental Dreams LLC in Roxbury, MA is hiring a Front Desk Receptionist to support patient scheduling, verify benefits, and deliver outstanding customer service. The role requires accurate record-keeping and teamwork in a fast-paced dental office.

Responsibilities include answering phones, greeting patients, collecting payments, and assisting with treatment plan explanations. Competitive benefits and opportunities for professional training are offered.