Dental Front Desk & Admin Pro — Patient Concierge

Heartland Dental; Waldorf (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a full-time Dental Front Desk/Business Assistant at Neibauer Dental Care of Waldorf to join our team. The role supports front office operations, patient scheduling, billing, and insurance processing, while delivering excellent patient care.

You will use Dentrix for scheduling, greet patients, manage communications, verify benefits, post payments, and coordinate with providers in a fast-paced, team-oriented setting. Competitive benefits and Daily Pay are offered.

Qualifications

• Experience in fast-paced customer service environment.
• Strong communication and organizational skills.
• Access to PHI with HIPAA training.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Use Dentrix for scheduling and records management.

Skills

Customer service

Scheduling

Dentrix

HIPAA compliance

Phone etiquette

Tools

Dentrix

Job description

Heartland Dental is seeking a full-time Dental Front Desk/Business Assistant at Neibauer Dental Care of Waldorf to join our team. The role supports front office operations, patient scheduling, billing, and insurance processing, while delivering excellent patient care.

You will use Dentrix for scheduling, greet patients, manage communications, verify benefits, post payments, and coordinate with providers in a fast-paced, team-oriented setting. Competitive benefits and Daily Pay are offered.