Dental Front Desk

Smiles of Virginia Family Dental Center; Winchester (VA); Sur place; USD 24 796 - 33 062; Plein temps

Avantages offerts par ce poste

Health, dental and vision insurance

401(k) with matching

Paid time off

Free parking

Uniform allowance

Résumé du poste

Smiles of Virginia Family Dental Center is seeking a Front Desk Check-in Patient Care Advocate to join our team in Winchester, Virginia. This full-time role involves greeting patients, assisting with checkouts, and answering patient inquiries, ensuring a welcoming environment.

The ideal candidate has experience in front-desk or patient-care roles and excellent communication skills. We offer benefits including health insurance, 401(k) matching, and a flexible schedule.

Qualifications

• Experience in front-desk or patient-care roles in a dental or health-care setting preferred.
• Excellent communication and customer-service skills.
• Comfortable on the phone and capable of reactivating patient appointments.

Responsabilités

• Greet and welcome patients at the check-in desk.
• Assist patients with checkout and payment after treatment.
• Review treatment plans and answer patient questions.

Connaissances

Communication skills

Customer service

Knowledge of dental procedures

Description du poste

Job Overview

Front Desk Check‑in Patient Care Advocate is needed for Winchester #1 Dental Office, which has been operating for six years and has been voted best dental office in Winchester by the readers of the Winchester Star.

Responsibilities

• Greet and welcome patients at the check‑in desk.
• Assist patients with checkout and payment after treatment.
• Review treatment plans and answer patient questions.
• Handle phone calls and reactivate patient appointments.
• Maintain an upbeat attitude and create a welcoming environment.
• Support the front desk team of seven full‑time members.

Qualifications

• Experience in front‑desk or patient‑care roles in a dental or health‑care setting preferred.
• Knowledge of dental procedures and terminology is highly preferred.
• Excellent communication and customer‑service skills.
• Comfortable on the phone and capable of reactivating patient appointments.

Benefits

• Full‑time position, 8‑hour shift Monday‑Friday (no nights, no weekends).
• Pay: $18.00 - $24.00 per hour.
• Health, dental and vision insurance (incl. flexible schedule).
• 401(k) with matching and retirement plan.
• Paid sick time, paid time off, paid training, on‑job training.
• Free parking, uniform allowance.
• Monthly team meetings with catered lunch; Starbucks delivered several times a month.

Schedule

8‑hour shift Monday to Friday. No nights, no weekends.