Dental Front Office Assistant

SA Family Dentist; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Opportunities for advancement

Paid time off

Professional development

Job summary

SA Family Dentist in San Antonio, TX is seeking a Dental Front Office Assistant to be the welcoming face and efficient coordinator of our busy practice. You will handle patient interactions, manage appointments, verify insurance, and support administrative operations, ensuring seamless check-in to check-out while complying with HIPAA and dental office protocols.

The role requires prior dental front office experience, Open Dental proficiency, and strong customer service, with opportunities to

Qualifications

• 1 year dental front office experience.
• Proficiency in Open Dental.
• HIPAA compliance knowledge.
• Experience with insurance verification and medical billing.
• Excellent customer service and communication.

Responsibilities

• Greet patients and manage check-in/check-out using Open Dental.
• Schedule appointments and handle multi-line phone system.
• Verify insurance and process claims.
• Maintain patient records with HIPAA-compliant documentation.
• Explain benefits and assist with pre-authorizations.

Skills

Customer service

Bilingual

Multitasking

Open Dental

Tools

Open Dental

Job description

Pay

$15.00 - $20.00 per hour

Job Description

• Previous dental office experience required.
• Strong computer skills including proficiency in Open Dental.
• Split shifts: 6:30 am to 3:30 pm and 8:30 am to 5 pm, Monday to Thursday, and 7.30 am to 2 pm Fridays; no weekends.

Job Summary

Join our dynamic dental practice as a Dental Front Office Assistant, where you'll be the welcoming face and efficient coordinator that keeps our clinic running smoothly. In this energetic role, you will handle patient interactions, manage appointments, verify insurance coverage, and support the administrative operations of our busy dental office. Your positive attitude and organizational skills will ensure every patient experience is seamless, from check-in to check-out, while maintaining compliance with healthcare regulations. This paid position offers an exciting opportunity to be an integral part of a caring dental team dedicated to exceptional patient care and efficient office management.

Duties

• Greet patients warmly, verify their appointment details, and facilitate smooth check-in and check-out processes using dental practice management software OPEN DENTAL.
• Schedule patient appointments efficiently, managing multiple-line phone systems with professionalism and excellent phone etiquette.
• Verify insurance coverage and benefits using systems ; process claims and follow up on outstanding payments.
• Manage patient records with accuracy by updating medical histories, treatment plans, and documentation review in compliance with HIPAA regulations.
• Assist with insurance verification, pre-authorizations, and explanation of benefits to patients.
• Maintain organized filing systems for medical records and dental charts while ensuring confidentiality of health information management.

Qualifications

• Proven experience in a medical or dental front office setting with familiarity in dental terminology and clinic operations.
• Strong computer skills including proficiency in OPEN DENTAL.
• Knowledge of HIPAA compliance standards and medical billing/coding procedures such as ICD coding and CPT coding.
• Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus.
• Experience with insurance verification processes, medical collection efforts, and documentation review.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
• Previous DENTAL OFFICE EXPERIENCE REQUIRED.

Join us in delivering outstanding patient care through exceptional administrative support! This role is perfect for motivated individuals eager to contribute to a friendly dental team while developing their skills in health information management and office operations. We are committed to supporting your growth in a professional environment that values your dedication and expertise.

Benefits

• Dental insurance.
• Employee discount.
• Opportunities for advancement.
• Paid time off.
• Professional development assistance.

Application Question(s)

• Are you able to work early mornings at a 6:30 am start?
• Do you have experience with Open Dental?

Experience

• DENTAL OFFICE: 1 year (Required).

Shift Availability

• Day Shift (Required).

Work Location

In person