Front Desk Agent

United Dental Partners, LLC; Naperville (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full medical insurance

Disability coverage

Life Insurance

401(k) with match

Flexible spending account

Job summary

United Dental Partners, LLC seeks a full-time Front Desk Agent in Naperville, IL to be the first point of contact for patients. Must have dental office experience; responsibilities include verifying insurance, greeting patients, and guiding them until met by the Dental Assistant.

Role involves scheduling, handling payments, and managing calls. Compensation includes salary with benefits; schedule Monday–Saturday with one day off per week.

Qualifications

• Must have previous dental experience.
• Experience verifying insurance and personal information.
• Ability to greet patients and handle payments.

Responsibilities

• Greet patients and check guests in according to office protocols; verify and update patient information.
• Move patients through appointments as scheduled and ensure timely attendance.
• Collect payments from patients at time of treatment and explain financial options.
• Manage inbound and outbound calls in a timely manner.

Skills

Customer service

Communication

Dental office experience

Administrative skills

Job description

Front Desk Agent

Full Time Naperville, IL, US

Salary Range: $18.00 To $20.00 Hourly

Job Description

Role Overview
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office.
Responsibilities

• Greet patients and check guests in according to established office protocols and verify and update patient information
• Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
• Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
• Manage inbound and outbound calls in a timely manner

Requirements

• Previous administrative work in a dental office is required
• Positive attitude and enthusiasm for the workday
• Excellent customer service skills with an outgoing, people friendly personality
• The ideal applicant will display and demonstrate excellent communication skills with staff and patients
• Desire to learn new skills and expand your potential
• Schedule is Monday - Saturday, with one day off

Compensation Package and Benefits

• Compensation will be comprised of a base salary that is commensurate with experience
• Full Medical Insurance with BCBS, employer pays on average 66% of premium!
• Short Term and Long Term Disability Coverage
• Life Insurance
• 401(k) with matching
• Flexible Spending account
• and more!

Job Type: Full-Time
Company Overview
United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.
We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.
Job Type: Full-time