Dental Equipment Field Technician

Henry Schein

California

Hybrid

USD 62,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental & Vision Coverage

401K Plan with Company Match

PTO

Paid Parental Leave

Income Protection

Work Life Assistance Program

Flexible Spending Accounts

Educational Benefits

Worldwide Scholarship Program

Volunteer Opportunities

Job summary

Henry Schein is seeking a skilled Equipment Service Technician in California to repair and service dental equipment with a strong emphasis on customer satisfaction. The role involves troubleshooting complex issues, performing installations as needed, and leading on-site service tasks while ensuring safety and compliance.

You will maintain tools, manage inventory for the van, and prepare detailed service reports.

Qualifications

Typically 7+ years in the dental industry with demonstrated proficiency.

Responsibilities

Provide repair services to customers in a courteous and professional manner, including escalation of complex issues.
May provide installation services to customers on an as-needed basis.
Maintain the necessary tools for installation and repair services.
Lead technician on site and manage on-site installation, repair, maintenance and testing tasks.
Troubleshoot and diagnose technical problems to determine proper solutions.
Assess customer requirements and make recommendations to optimize the customer experience.
Close work orders daily and submit for billing.
Attend required training including OSHA compliance and manufacturer-specific training.