DENTAL CUSTOMER SERVICE REPRESENTATIVE

Siouxland Community Health Ctr; Sioux City (IA); On-site; USD 10,000 - 60,000; Full time

Job description

Join to apply for the DENTAL CUSTOMER SERVICE REPRESENTATIVE role at Siouxland Community Health Ctr.

6 days ago Be among the first 25 applicants.

Job Description

Siouxland Community Health Center has an opening for a Full-time Dental Customer Service Representative (4 days per week with one evening).

Preferred candidates must have solid experience and advanced knowledge of:

• Customer service experience, with dental reception and collection experience strongly preferred.
• Advanced computer and data entry skills.
• Experience with Dentrix system is a plus.
• Knowledge of dental terminology is preferred.
• Insurance administration experience is a plus.
• Prior dental clinic experience is advantageous.
• Bilingual Spanish skills are preferred.

Successful candidates must be able to perform the following primary functions:

• Serve as the first point of contact, checking patients in and out, and directing patient flow.
• Obtain, review, update, and data enter patient demographics, insurance, and financial information in the Practice Management System (PMS).
• Maintain and identify different insurance types, co-pays, and deductibles.
• Discuss account balances with patients and collect payments.
• Maintain the recall system and manage appointment statuses such as ASAP, Wait, Will Call, and unscheduled lists.

Additional Information

Siouxland Community Health Center provides equal employment opportunities and prohibits discrimination and harassment of any kind. The organization participates in E-Verify and requires pre-employment drug screening, background checks, and review of immunizations. Exemptions may be granted for religious or medical reasons.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitals and Health Care

Referrals can double your chances of interviewing at Siouxland Community Health Ctr.

Related Roles

• Customer Service Representative - Onsite or Remote
• Loss Prevention Customer Service Associate II
• Receptionist/Loan Administrative Assistant
• Account Representative - State Farm Agent Team Member

We are leveraging community knowledge with insights added directly into articles, starting with the help of AI.