Dental Clinic Scheduler & Billing Specialist

Temple University; Philadelphia (Philadelphia County); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Full medical, dental, vision coverage

Paid time off

11 Paid Holidays

Tuition remission - eligible employees

Generous retirement plan

Job summary

Temple University's Kornberg School of Dentistry is seeking a Scheduler/Biller to manage front desk duties, patient scheduling, and billing for the Tamaqua clinic. Responsibilities include greeting patients, verifying insurance, posting payments, and processing claims, with travel between Philadelphia and Tamaqua as needed.

The role requires at least 3 years of patient-facing experience in dental/medical settings and strong customer service, communication, and organizational skills.

Qualifications

• At least 3 years of patient interaction in dental/medical settings.
• Experience with dental billing, insurance verification, and claims processing preferred.
• Ability to travel between Philadelphia and Tamaqua locations as needed.

Responsibilities

• Schedule patient appointments.
• Perform front desk activities for the clinic: greeting patients and visitors; check-in patients and announce arrival; check-out at end of appointment.
• Answer calls and assist callers with questions; take messages and relay information promptly.
• Confirm patient appointments and prepare charts for new patients; maintain and update existing charts.
• Verify insurance work with patients and students to settle issues; post payments and reconcile EOBs.
• Prepare pre-authorizations and submit claims; handle denials and resubmissions as required.
• Prepare reports and forms related to daily cashier functions and forward to the Business Manager.
• Cross-train to fill in other administrative duties within the Dental School.

Skills

Travel between locations

Communication skills

Organization skills

Customer service

Teamwork

Multitasking

Interpersonal skills

Job description

Temple University's Kornberg School of Dentistry is seeking a Scheduler/Biller to manage front desk duties, patient scheduling, and billing for the Tamaqua clinic. Responsibilities include greeting patients, verifying insurance, posting payments, and processing claims, with travel between Philadelphia and Tamaqua as needed.

The role requires at least 3 years of patient-facing experience in dental/medical settings and strong customer service, communication, and organizational skills.