Dental Clinic Front Desk & Scheduling Specialist

University Of Michigan; Ann Arbor (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Michigan School of Dentistry in Ann Arbor seeks an on-site front desk assistant to manage phone inquiries, schedule patient appointments, and support students and clinicians.

You will follow HIPAA guidelines, handle confidential information, and coordinate with clinic staff to ensure smooth patient flow. A high school diploma and at least one year of customer service experience are required.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.

Responsibilities

• Manage incoming phone calls and schedule patient appointments.
• Coordinate with student providers and clinic administrators for appointment alignment.
• Maintain patient information and entry in scheduling systems while ensuring HIPAA compliance.

Skills

Customer Service

Phone Etiquette

Education

High School Diploma

Job description

The University of Michigan School of Dentistry in Ann Arbor seeks an on-site front desk assistant to manage phone inquiries, schedule patient appointments, and support students and clinicians.

You will follow HIPAA guidelines, handle confidential information, and coordinate with clinic staff to ensure smooth patient flow. A high school diploma and at least one year of customer service experience are required.