Dental Care & Patient Finance Coordinator

PDS Health; Pomona (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time off

Job summary

Pomona Dentistry is seeking a motivated office professional in Pomona, CA to support patients through insurance, financing, and treatment decisions. You will learn from experienced colleagues and help ensure smooth clinical handoffs while upholding our care standards.

Responsibilities include mastering the PDS system, processing pre-authorizations, and maintaining compliant records. A proactive, organized team player who communicates well is ideal for this role.

Qualifications

• High School Diploma or GED required.
• Travel between offices may be required.

Responsibilities

• Model company culture and best practices per policy.
• Assist patients in understanding insurance and financing options.
• Achieve proficiency in PDS system and tools to support patients.
• Support clinicians and ensure compliant patient handoffs.
• Explain available financial options to match patient budgets.
• Overcome common objections to starting treatment.
• Obtain necessary insurance pre-authorizations before treatment.
• Ensure compliance with policies and regulatory bodies.
• Participate in daily huddles and team meetings.
• Contribute to metrics and business imperatives.
• Maintain professional appearance and demeanor.

Skills

Office software

Insurance knowledge

Communication

Process orientation

Financial acumen

Multi-tasking

Confidentiality

Team player

Organized

Interpersonal skills

Education

GED

Tools

PDS system

Job description

Pomona Dentistry is seeking a motivated office professional in Pomona, CA to support patients through insurance, financing, and treatment decisions. You will learn from experienced colleagues and help ensure smooth clinical handoffs while upholding our care standards.

Responsibilities include mastering the PDS system, processing pre-authorizations, and maintaining compliant records. A proactive, organized team player who communicates well is ideal for this role.