Dental Care Coordinator: Boost Treatment Acceptance & Finances

PDS Health; Orlando (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time

Job summary

PDS Health is seeking a Healthcare Coordinator in Orlando, FL to partner with dentists and help patients commit to urgent, affordable treatment. You will explain financing options and guide patients through choices to start care.

The role emphasizes PPE, patient experience, and collaboration with clinicians. Candidates should understand insurance pre-authorizations and maintain patient confidentiality while driving schedules and revenue.

Qualifications

• Knowledge of office practices, technology and patient insurances.
• Results oriented and self-motivated.
• Patient advocate with empathy and ethics.
• Process-focused, data-driven, organized.
• Financial acumen and understanding of budgeting.

Responsibilities

• Models company culture and standards in daily operations.
• Gain a financial commitment from patients to start recommended dentistry.
• Assist patients in evaluating financial options to fit budgets.
• Execute HC handoffs with clinicians at each exam.
• Provide options to start dental treatment within patient budget.
• Overcome common patient objections professionally.
• Obtain necessary insurance pre-authorizations.
• Support Comprehensive Care Model in-office and with referrals.
• Participate in daily huddles and team meetings.
• Understand business imperatives and impact on metrics.
• Protect patient confidentiality and data standards.
• Contribute to a fast-paced, organized work environment.

Skills

Office knowledge

Results oriented

Patient advocate

Process driven

Financial acumen

Interpersonal skills

Education

High School Diploma or GED

Job description

PDS Health is seeking a Healthcare Coordinator in Orlando, FL to partner with dentists and help patients commit to urgent, affordable treatment. You will explain financing options and guide patients through choices to start care.

The role emphasizes PPE, patient experience, and collaboration with clinicians. Candidates should understand insurance pre-authorizations and maintain patient confidentiality while driving schedules and revenue.