Dental Healthcare Coordinator: Boost Treatment Acceptance

PDS Health; Montebello (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

401K

Paid time off

Tuition Reimbursement

Volunteer time

Job summary

PDS Health in Montebello, CA is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure timely financial commitments. You will support PPE and PFL while ensuring compliant, patient-focused care in a fast-paced dental office.

The role emphasizes financial options expertise, collaboration with clinicians, and proactive case management to keep schedules productive and patients well informed.

Qualifications

• High School Diploma or GED.
• Travel may be required between offices.
• Preferred: coursework or on-the-job training in dentistry, insurance, or business.

Responsibilities

• Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient.
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs.
• Executes the HC Handoff in partnership with each clinician on every exam patient.
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget.
• Professionally overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment.
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office.
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required.
• Thorough understanding of business imperatives and how the role directly impacts metrics and results.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care.
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always.
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies.
• Other duties and responsibilities as assigned

Skills

Financial Acumen

Patient Advocate

Multi-tasking

Interpersonal Skills

Communication

Detail-oriented

Self-motivated

Independent Worker

Influencer

Confidentiality

Education

High School Diploma or GED

Tools

PDS System

Job description

PDS Health in Montebello, CA is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure timely financial commitments. You will support PPE and PFL while ensuring compliant, patient-focused care in a fast-paced dental office.

The role emphasizes financial options expertise, collaboration with clinicians, and proactive case management to keep schedules productive and patients well informed.