Dental Care Coordinator: Patient Advocate & Financing

PDS Health; Union City (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time

Job summary

PDS Health in Union City, CA seeks a Healthcare Coordinator to partner with supported dentists and help patients commit financially to start the best treatment with urgency. You will educate patients on treatment options, address objections, and facilitate pre-authorizations, ensuring a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

This role requires strong communication, organization, and the ability to collaborate across offices while upholding PDS Brand standards and

Qualifications

• Knowledge of office practices and patient insurances.
• Ability to drive results and meet commitments.
• Strong patient advocacy and ethical standards.
• Detail-oriented with organized, structured work style.
• Proficient with PDS system for scheduling and case tracking.

Responsibilities

• Help gain a financial commitment from the patient to start dentistry.
• Educate patients on treatment choices and options.
• Overcome common patient objections to starting treatment.
• Proactively keep Dentist's schedules productive.
• Support PPE and create Patients for Life (PFL).
• Obtain necessary insurance pre-authorizations.
• Ensure office exemplifies Comprehensive Care Model.
• Participate in daily huddles and team meetings.

Skills

Office practices

Technology applications

Patient insurances

Results oriented

Patient advocate

Process focused

Financial acumen

Interpersonal communication

Multi-tasking

Organized

Confidentiality

Education

High School Diploma or GED

Tools

PDS system

Job description

PDS Health in Union City, CA seeks a Healthcare Coordinator to partner with supported dentists and help patients commit financially to start the best treatment with urgency. You will educate patients on treatment options, address objections, and facilitate pre-authorizations, ensuring a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

This role requires strong communication, organization, and the ability to collaborate across offices while upholding PDS Brand standards and