Dental Patient Success & Finance Coordinator
PDS Health
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Benefits offered by this job
Job summary
Dentists of Davis is seeking a Healthcare Coordinator to partner with supported Dentists in obtaining patient financial commitments for treatment. The role emphasizes educating patients about options, overcoming objections, and maintaining a Perfect Patient Experience (PPE) while developing Patients for Life (PFL).
The HC will become proficient in the PDS system, support daily operations, and ensure compliant, organized patient care across multiple offices.
Qualifications
- Proven ability to explain treatment options and financing to patients.
- Familiarity with dental office workflows and patient scheduling.
- Comfort with handling confidential patient information.
Responsibilities
- Model company culture and standards.
- Gain financial commitment from patients to start recommended dentistry.
- Achieve proficiency in the PDS system and assist patients in decisions.
- Coordinate handoffs with clinicians for each exam patient.
- Explain available financial options to fit patient budgets.
- Overcome common patient objections to start treatment.
- Obtain necessary insurance pre-authorizations.
- Support Comprehensive Care Model and referrals.
- Participate in daily huddles and team meetings.
- Understand business imperatives and impact on metrics.
- Maintain professional appearance and decorum; comply with policies.
Skills
Education
Tools
Job description
Dentists of Davis is seeking a Healthcare Coordinator to partner with supported Dentists in obtaining patient financial commitments for treatment. The role emphasizes educating patients about options, overcoming objections, and maintaining a Perfect Patient Experience (PPE) while developing Patients for Life (PFL).
The HC will become proficient in the PDS system, support daily operations, and ensure compliant, organized patient care across multiple offices.
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