Dentistry Healthcare Coordinator: Boost Treatment Acceptance

PDS Health; Terra Linda (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time

Job summary

PDS Health's San Rafael Smiles Dentistry is seeking a Healthcare Coordinator to partner with supported Dentists and help patients commit to the best treatment plan with urgency.

You will educate patients on financial options, overcome objections, and keep schedules productive while delivering a Perfect Patient Experience and creating Patients for Life.

Knowledge of the PDS system is a plus; travel between offices may be required.

Qualifications

• High School Diploma or GED required.
• Travel between offices may be required.

Responsibilities

• Models company culture, values, standards, and best operational practices.
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient.
• Achieve proficiency in PDS system and tools to assist patients in making the best decision for their needs.
• Executes the HC Handoff in partnership with each clinician on every exam patient.
• Becomes knowledgeable on available financial options to give patients choices to fit their budget.
• Overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations for patients.
• Ensure the office exemplifies the Comprehensive Care Model within and outside the office.
• Participate in daily morning huddles and monthly team meetings.
• Understand business imperatives and how the role impacts metrics.

Skills

Office knowledge

Financial acumen

Patient advocacy

Process oriented

Interpersonal skills

Multitasking

Confidentiality

Independent worker

PDS system familiarity

Education

High School Diploma / GED

Tools

PDS system

Job description

PDS Health's San Rafael Smiles Dentistry is seeking a Healthcare Coordinator to partner with supported Dentists and help patients commit to the best treatment plan with urgency.

You will educate patients on financial options, overcome objections, and keep schedules productive while delivering a Perfect Patient Experience and creating Patients for Life.

Knowledge of the PDS system is a plus; travel between offices may be required.