Dental Care Center Administrative Assistant - Bilingual

Stony Brook; Stony Brook (NY); Vor Ort; USD 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

UUP location pay

Zusammenfassung

Stony Brook University’s Dental Care Center seeks an Instructional Support Assistant to handle front-office duties, patient flow, scheduling, and information provision. This non-clinical role requires strong communication and organizational skills to support patient care and administrative functions.

The position involves data entry in the axiUm system, coordinating appointments with multiple clinics, and ensuring compliance with consent and regulatory requirements.

Qualifikationen

• Associate’s degree (CHEA-accredited) or 3 years of full-time admin or customer service experience in lieu.
• One year of full-time admin or customer service experience in an office setting required; three years in lieu of degree option available.
• Preferred: Bachelor’s degree (CHEA-accredited).
• Experience with Microsoft Office Suite and health records/dental terminology is a plus.

Aufgaben

• Provide information to patients, students, faculty residents, and staff related to patient care.
• Schedule, confirm, and cancel patient appointments.
• Coordinate patient appointments with other clinics within the Dental Care Center.
• Assist patients and provide prompt resolutions regarding appointments and concerns.
• Answer high-volume phone calls and triage patients to the appropriate party.
• Register patients and enter demographic information into the axiUm system.
• Ensure compliance with consent and regulatory signatures where required.
• Maintain patient documents (IDs, insurance) and referrals from external providers.
• Collaborate with other departments to ensure accuracy of patient information.

Kenntnisse

Bilingual English/Spanish

Customer service

Administrative experience

Ausbildung

Associate’s degree (CHEA-accredited)

Bachelor’s degree (CHEA-accredited)

Tools

Microsoft Office Suite

Electronic health records and dental terminology

Jobbeschreibung

Stony Brook University’s Dental Care Center seeks an Instructional Support Assistant to handle front-office duties, patient flow, scheduling, and information provision. This non-clinical role requires strong communication and organizational skills to support patient care and administrative functions.

The position involves data entry in the axiUm system, coordinating appointments with multiple clinics, and ensuring compliance with consent and regulatory requirements.