Dental Patient Services Specialist

UT Health San Antonio; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Holidays

Job summary

UT Health San Antonio is seeking a Patient Services Representative-Intermediate in the School of Dentistry to provide frontline service to patients. You will schedule appointments, check in/out, verify benefits, obtain authorizations, and handle telephone triage in a busy clinical environment.

Strong organizational skills, attention to detail, and proficiency with Microsoft Office are required. This on-site role supports the OMS program and coordinates with clinic staff to ensure smooth patient

Qualifications

• Detail oriented with the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Ability to monitor important and complex projects concurrently.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
• Effectively communicates verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence.

Responsibilities

• Verifies and/or obtains all benefits insurance information for patients.
• Obtains authorizations and referrals; assists in the collection of copays and existing balances due and assists with financial counseling as needed.
• Serves as an insurance resource for all clinic staff.
• Remains up to date on all insurance issues.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols.
• Performs all other duties as assigned.

Skills

Experience

Education

HS Diploma/GED

Tools

MS Word

MS Excel

PowerPoint

Lotus Notes

Job description

UT Health San Antonio is seeking a Patient Services Representative-Intermediate in the School of Dentistry to provide frontline service to patients. You will schedule appointments, check in/out, verify benefits, obtain authorizations, and handle telephone triage in a busy clinical environment.

Strong organizational skills, attention to detail, and proficiency with Microsoft Office are required. This on-site role supports the OMS program and coordinates with clinic staff to ensure smooth patient