Benefits Coordinator: Patient Access & Insurance Navigator

UT Health San Antonio; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

UT Health San Antonio is seeking a Benefits Coordinator Intermediate to support patient access and insurance coordination in clinical operations. You will verify coverage, obtain authorizations, support financial counseling, and assist clinic staff with insurance questions to ensure a positive patient experience.

The role requires knowledge of medical insurance processes, strong analytical abilities, and excellent communication.

Qualifications

• 3 years of directly related experience is required.
• Knowledge of medical insurance processes including eligibility verification, authorizations, and referrals.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Verifies patient insurance eligibility and benefits prior to appointments.
• Obtains required authorizations and referrals for services and procedures.
• Serves as a resource to clinic staff regarding insurance and benefit requirements.
• Assists patients with questions related to insurance coverage and financial responsibilities.
• Coordinates appointment scheduling according to provider availability and clinic protocols.

Skills

Insurance coordination

Patient access

Analytical skills

Communication

Tools

Microsoft Office

EMR systems

Scheduling systems

Job description

UT Health San Antonio is seeking a Benefits Coordinator Intermediate to support patient access and insurance coordination in clinical operations. You will verify coverage, obtain authorizations, support financial counseling, and assist clinic staff with insurance questions to ensure a positive patient experience.

The role requires knowledge of medical insurance processes, strong analytical abilities, and excellent communication.