Benefits Coordinator-Intermediate (School of Dentistry-Prosthodontics)

UT Health San Antonio; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

UT Health San Antonio is seeking an Benefits Coordinator Intermediate in the School of Dentistry-Prosthodontics to support clinical operations and patient access. You will verify insurance, obtain authorizations/referrals, assist with financial counseling, and serve as a resource on benefits questions to clinic staff.

Responsibilities include scheduling coordination, managing insurance inquiries, and accurate documentation to ensure a smooth patient experience while upholding UT Health's mission

Qualifications

• Knowledge of medical insurance processes including eligibility verification, authorizations, and referrals.
• Strong analytical skills to review insurance coverage and resolve patient access issues.
• Ability to prioritize tasks and coordinate work within clinic schedules.
• Proficient in Microsoft Office, electronic medical records, and scheduling systems.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Verifies patient insurance eligibility and benefits prior to appointments.
• Obtains required authorizations and referrals for services and procedures.
• Serves as a resource to clinic staff regarding insurance and benefit requirements.
• Assists patients with questions related to insurance coverage and financial responsibilities.
• Supports financial counseling by identifying insurance coverage limitations and patient balances.
• Coordinates appointment scheduling according to provider availability and clinic protocols.
• Handles high-volume phone inquiries related to appointments, insurance, and referrals.
• Maintains accurate documentation of insurance and authorization information.
• Assists with resolving insurance or scheduling issues that may impact patient care.
• Performs other duties as assigned.

Skills

Insurance coordination

Eligibility verification

Authorizations & referrals

Customer service

Microsoft Office

EMR systems

Scheduling systems

Communication skills

Education

High school diploma or GED

Tools

EMR systems

Scheduling systems

Microsoft Office

Job description

Benefits Coordinator-Intermediate (School of Dentistry-Prosthodontics)

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Job Description

The Benefits Coordinator Intermediate under the School of Dentistry provides patient access and insurance coordination functions in support of clinical operations. Responsible for verifying insurance coverage, obtaining authorizations and referrals, supporting financial counseling activities, and serving as a resource to clinic staff on insurance and benefits questions. Ensures efficient patient scheduling contributes to a positive patient experience, supports clinic operations, and delivers service consistent with the UT Health mission, vision, and patient promise.

Responsibilities

• Verifies patient insurance eligibility and benefits prior to appointments.
• Obtains required authorizations and referrals for services and procedures.
• Serves as a resource to clinic staff regarding insurance and benefit requirements.
• Assists patients with questions related to insurance coverage and financial responsibilities.
• Supports financial counseling by identifying insurance coverage limitations and patient balances.
• Coordinates appointment scheduling according to provider availability and clinic protocols.
• Handles high-volume phone inquiries related to appointments, insurance, and referrals.
• Maintains accurate documentation of insurance and authorization information.
• Assists with resolving insurance or scheduling issues that may impact patient care.
• Performs other duties as assigned.

Qualifications

• Demonstrates commitment to the mission, vision, and patient promise of UT Health.
• Knowledge of medical insurance processes including eligibility verification, authorizations, and referrals.
• Strong analytical skills to review insurance coverage and resolve patient access issues.
• Ability to prioritize tasks and coordinate work within clinic schedules.
• Proficient in Microsoft Office, electronic medical records, and scheduling systems.
• Excellent verbal, written, and interpersonal communication skills.

EDUCATION:

• High school diploma or GED is required.

PREFERRED:

• Dental experience is highly preferred.

Required Skills

Experience

• Three (3) years of directly related experience is required.

Skills

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Job Info

• Job Identification 8049
• Job Category Clinical Programs & Services
• Posting Date 09/24/2026, 07:17 PM
• Locations 0002 7703 Floyd Curl Drive, San Antonio, TX, 78229, US (On-site)
• Job Schedule Full time
• Organization D5102 - Prosthodontics, D5100 - Comprehensive Dentistry, D1000 - Dean Dental School, UT Health Science Center, UT Health Science Center