Dental Benefits Coordinator

Idaho Kids Dentistry and Orthodontics; Emmett (ID); Remote; USD 52,000 - 68,000; Full time

Job summary

Idaho Kids Dentistry and Orthodontics is seeking a diligent Benefits Coordinator to verify and document dental insurance benefits, ensuring the frontline teams have accurate data for patient care.

This full-time role offers remote work within the Treasure Valley area and requires experience with CDT codes, EOBs, and dental insurance workflows. Proficiency in Microsoft Office and practice management software is essential.

Qualifications

• At least 1 year of dental insurance experience preferred.
• Familiar with dental CDT codes and EOBs.
• Medical billing background considered as well.
• Comfortable using multiple computer systems and payer portals.
• Proficient with Microsoft Office (Teams, Excel, Word, Outlook).
• Highly organized and detail-oriented.
• Proactive, self-starter, strong communicator.

Responsibilities

• Verify dental insurance eligibility and benefits.
• Enter and update insurance information in patient accounts.
• Use payer portals to research and confirm benefits.
• Upload insurance documents into electronic patient files.
• Review CDT codes and EOBs.
• Maintain accurate patient account notes.
• Use Cloud 9 and Denticon practice management software.
• Collaborate with team to ensure smooth insurance processes.
• Protect patient information per HIPAA requirements.

Skills

Dental insurance

CDT codes

EOBs

Microsoft Office

HIPAA privacy

Payer portals

Cloud 9

Denticon

Education

High school diploma or GED

Tools

Cloud 9

Denticon

Job description

Dental Benefits Coordinator | Full-Time | Remote - Treasure Valley

Are you detail-oriented, organized, and someone who enjoys making sure all the pieces are in place behind the scenes?

We’re looking for an experienced Benefits Coordinator to join our team! In this role, you’ll help ensure our patients’ dental insurance benefits are accurately verified and documented so our clinical and administrative teams have the information they need to provide a great patient experience.

This is a full-time position with the opportunity to work remotely for candidates located within the Treasure Valley area.

What You’ll Do:

As our Benefits Coordinator, you’ll play an important role in supporting our practices and patients by:

• Verifying dental insurance eligibility and benefits
• Accurately entering and updating insurance information in patient accounts
• Utilizing insurance payer websites to research and confirm benefit information
• Uploading completed insurance documentation into electronic patient files
• Reviewing and interpreting dental CDT codes and EOBs
• Maintaining accurate and detailed patient account notes
• Working within dental practice management software, including Cloud 9 and Denticon
• Collaborating with team members to help keep insurance processes running smoothly
• Protecting patient information and following all HIPAA confidentiality requirements

What We’re Looking For:

We’d love to meet someone who is:

• Experienced with dental insurance, with at least 1 year of previous dental insurance experience preferred
• Familiar with dental CDT codes and EOBs
• Coming from a medical billing background? We’ll consider that experience as well
• Comfortable navigating multiple computer systems, payer portals, and practice management software
• Proficient with Microsoft Office, including Teams, Excel, Word, and Outlook
• Highly organized and attentive to detail
• Proactive and comfortable taking initiative
• A quick learner and self-starter
• Friendly, dependable, and a collaborative team player
• A strong communicator with a positive attitude

Education

• High school diploma or GED required

Work Location

Remote flexibility is available for candidates located within the Treasure Valley area.

This is a full-time position and a great opportunity for someone with dental insurance experience who enjoys being part of a collaborative team while having the flexibility of remote work.

Ready to Join Us?

If you know dental insurance, have an eye for detail, and enjoy being the person your team can count on to keep things accurate and organized, we’d love to hear from you.

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