Dental Back Office Lead — Elevate Patient Care

West Coast Dental Administrative Services Llc; Monrovia (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off and holidays

Ongoing leadership training

Supportive, collaborative team culture

Job summary

West Coast Dental Administrative Services Llc in Monrovia, CA is seeking a Back Floor Supervisor to oversee the daily operations of the clinical back office. You will supervise dental assistants and staff, ensure infection control and OSHA compliance, support providers, and maintain smooth patient flow throughout the day.

The role focuses on leading the clinical support team, coordinating staffing, managing supplies, and partnering with the Office Manager to achieve operational and patient

Qualifications

• Minimum 2 years of dental assisting experience.
• Previous leadership or supervisory experience preferred.
• Knowledge of OSHA, HIPAA, infection control, and sterilization procedures.

Responsibilities

• Lead, coach, and develop the clinical support team.
• Monitor daily patient flow and adjust staffing to maximize efficiency.
• Ensure all operatories are fully stocked, organized, and treatment-ready.
• Maintain compliance with OSHA, HIPAA, infection control, and company policies.
• Train and onboard new clinical team members.
• Conduct regular audits of sterilization and clinical protocols.
• Manage clinical supply inventory and ordering.
• Partner with the Office Manager and providers to achieve operational and patient satisfaction goals.
• Address patient concerns professionally and resolve issues promptly.
• Promote a positive, team-oriented work environment.

Skills

Leadership

Staff management

Communication

Organizational skills

Multitasking

Dental software

Tools

Dental practice management software

Job description

West Coast Dental Administrative Services Llc in Monrovia, CA is seeking a Back Floor Supervisor to oversee the daily operations of the clinical back office. You will supervise dental assistants and staff, ensure infection control and OSHA compliance, support providers, and maintain smooth patient flow throughout the day.

The role focuses on leading the clinical support team, coordinating staffing, managing supplies, and partnering with the Office Manager to achieve operational and patient