Dental Assistant

Sonrava Health; Beachwood (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Sonrava Health is seeking a dedicated Dental Assistant in Beachwood, OH, where patient care is the top priority. The role involves assisting in dental procedures, providing excellent customer service, and ensuring a smooth patient experience. Candidates should possess a high school diploma and relevant certifications, with a passion for healthcare and patient interaction.

Qualifications

• High school diploma or equivalent required.
• Current radiography certification required.
• Dental Assistant certification as required by state.

Responsibilities

• Provide exceptional customer service with excellent chair-side manner.
• Assist the doctor and hygienists with all dental procedures.
• Take, develop, and mount accurate radiographs.

Skills

Customer Service

Communication

Organization

Analytical Skills

Interpersonal Skills

Education

High school diploma or equivalent

Current radiography certification

Dental Assistant certification

Job description

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As a Dental Assistant at Dental Works, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Dental Assistants are a critical part of our mission because they not only support the patient, but they also provide the doctor with valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while "in the chair," and patient retention overall.

We are searching for talented people who want to provide excellent customer service for the patient, support the doctor, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are needed in our dynamic practice environment. Are you passionate about this opportunity?

Essential Functions

1. Provide exceptional customer service with excellent chair-side manner, making the patient the #1 priority.
2. Be present, engaged, and ready to work at all assigned shift times.
3. Assist the doctor and hygienists with all dental procedures, taking direction and anticipating needs.
4. Take, develop, and mount accurate radiographs.
5. Review patient charts, log data, and transcribe notes accurately.
6. Prepare and sterilize equipment and operatory per procedures and guidelines.
7. Maintain schedule and patient flow with efficient procedures.
8. Educate patients and address questions or concerns.
9. Demonstrate teamwork to deliver an extraordinary patient experience.
10. Partner with staff to ensure excellent patient service and organizational integrity.
11. Assist front office with scheduling follow-ups and tracking lab cases.
12. Monitor and order dental supplies as assigned.
13. Promote and market services and retail products.
14. Complete checklists and participate in daily huddles for smooth operations.
15. Maintain patient confidentiality per HIPAA.
16. Follow safety policies, OSHA, and BBP regulations.
17. Complete all LMS requirements.

Education/Certification

• High school diploma or equivalent required.
• Current radiography certification required.
• Dental Assistant certification as required by state or ability to become certified.
• CPR certification preferred.
• Nitrous Oxide/Oxygen Analgesia certification preferred.
• Maintain annual OSHA, HIPAA, and Infection Control training.

Skills and Abilities

• Experience in a professional setting with patient contact preferred.
• Excellent customer service and positive attitude.
• Professionalism, integrity, and good communication skills.
• Interpersonal and conflict resolution skills.
• Strong organization and analytical skills.
• Ability to multi-task and stay calm under pressure.
• Proficiency with computers and learning new programs.

Work Environment and Conditions

• Overtime as approved.
• Travel for training and job functions.
• Use of safety equipment to minimize risks.
• Prolonged sitting and standing possible.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

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