Dental Appointment Success Specialist

Beacon Hill Staffing Group; Charlotte (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Beacon Hill Staffing Group seeks a Dental Scheduling Coordinator to join our dynamic team. The role focuses on handling incoming calls, scheduling patient appointments, confirming bookings, and providing accurate insurance information.

The position requires excellent communication and ability to manage multiple appointment books efficiently. The ideal candidate will be adept at handling patient questions about insurance, be thorough in quoting benefits, and perform additional tasks as assigned

Qualifications

• Excellent verbal communication and a professional phone presence.
• Ability to answer patient questions related to their insurance and benefits.
• Strong scheduling, multi-tasking and calendar management skills.

Responsibilities

• Answers incoming calls with a professional & pleasant tone
• Receives new patient calls
• Schedules appointments for patients
• Confirms patients' appointments on hygiene or doctors' schedule as assigned
• Must have the ability to answer patient questions related to their insurance
• Must quote accurate financial insurance information to the patients
• Completely work your assigned appointment book, exhausting all means to fill your appointment openings
• Assist as needed to fill other appointment books
• Answers practice's voicemails on a regular basis
• Performs other tasks as assigned

Skills

Communication skills

Phone etiquette

Customer service

Insurance knowledge

Time management

Job description

Beacon Hill Staffing Group seeks a Dental Scheduling Coordinator to join our dynamic team. The role focuses on handling incoming calls, scheduling patient appointments, confirming bookings, and providing accurate insurance information.

The position requires excellent communication and ability to manage multiple appointment books efficiently. The ideal candidate will be adept at handling patient questions about insurance, be thorough in quoting benefits, and perform additional tasks as assigned