Dental Administrative Lead: Welcome, Connect, Coordinate Care

Dental Club Teams; Darien (IL); Presencial; USD 38.000 - 52.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Health benefits and paid time off

Performance-based bonus opportunities

Ongoing training and professional dev.

A collaborative team

Make a connection

Bring the hospitality

Help people feel differently aboutDent

Resumo da vaga

Dental Club Teams is seeking an Administrative Team Member who excels at greeting patients with warmth, building relationships, and guiding them through treatment discussions, scheduling, and financial information.

You will support the clinical team, explain costs and insurance options, and create a welcoming, organized patient experience. Growth-minded, communicative team players thrive here.

Qualificações

• Dental administrative experience and confidence discussing treatment, scheduling, and financial information.
• Strong communication skills that help patients feel comfortable, informed, and supported.
• A natural ability to make connections: listen closely, remember details, and make people feel valued.
• A hospitality mindset: anticipate needs, notice the little things, and follow through.
• Organization and dependability while managing appointments, patient information, and competing priorities.
• A commitment to growth: welcome feedback, learn, and improve daily.

Responsabilidades

• Greet patients warmly and create a welcoming experience from first contact through checkout.
• Build relationships by learning what matters to each patient and personalizing interactions.
• Answer calls with warmth, confidence, and a helpful approach.
• Discuss recommended treatment and next steps with the clinical team when guidance is needed.
• Coordinate appointments and help patients schedule outstanding care.
• Explain estimated costs, insurance information, and payment options.
• Follow up with patients who need appointments or additional support.
• Maintain accurate records and communicate clearly with teammates.
• Add thoughtful touches that make patients feel recognized and cared for.
• Grow with training and coaching to strengthen dental knowledge and patient experience.

Conhecimentos

Dental admin

Communication

Networking

Hospitality

Organization

Growth mindset

Descrição da vaga

Dental Club Teams is seeking an Administrative Team Member who excels at greeting patients with warmth, building relationships, and guiding them through treatment discussions, scheduling, and financial information.

You will support the clinical team, explain costs and insurance options, and create a welcoming, organized patient experience. Growth-minded, communicative team players thrive here.