Dental Administrative Team Member

Dental Club Teams; Darien (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health benefits and paid time off

Performance-based bonus opportunities

Ongoing training and professional dev.

A collaborative team

Make a connection

Bring the hospitality

Help people feel differently aboutDent

Job summary

Dental Club Teams is seeking an Administrative Team Member who excels at greeting patients with warmth, building relationships, and guiding them through treatment discussions, scheduling, and financial information.

You will support the clinical team, explain costs and insurance options, and create a welcoming, organized patient experience. Growth-minded, communicative team players thrive here.

Qualifications

• Dental administrative experience and confidence discussing treatment, scheduling, and financial information.
• Strong communication skills that help patients feel comfortable, informed, and supported.
• A natural ability to make connections: listen closely, remember details, and make people feel valued.
• A hospitality mindset: anticipate needs, notice the little things, and follow through.
• Organization and dependability while managing appointments, patient information, and competing priorities.
• A commitment to growth: welcome feedback, learn, and improve daily.

Responsibilities

• Greet patients warmly and create a welcoming experience from first contact through checkout.
• Build relationships by learning what matters to each patient and personalizing interactions.
• Answer calls with warmth, confidence, and a helpful approach.
• Discuss recommended treatment and next steps with the clinical team when guidance is needed.
• Coordinate appointments and help patients schedule outstanding care.
• Explain estimated costs, insurance information, and payment options.
• Follow up with patients who need appointments or additional support.
• Maintain accurate records and communicate clearly with teammates.
• Add thoughtful touches that make patients feel recognized and cared for.
• Grow with training and coaching to strengthen dental knowledge and patient experience.

Skills

Dental admin

Communication

Networking

Hospitality

Organization

Growth mindset

Job description

Dental Administrative Team Member — Bring the Welcome. Build the Connection.

Dental Club Teams

You remember names. You make people feel comfortable. You know that a warm welcome and a thoughtful conversation can change someone’s entire day.

At Dental Club Teams, our vision is to change the way people feel about dentistry and going to work. We’re looking for an Administrative Team Member who enjoys connecting with people, feels comfortable discussing dental treatment, and takes pride in delivering remarkable hospitality.

What You’ll Bring

Dental administrative experience and confidence discussing recommended treatment, scheduling, and financial information.

Strong communication skills that help patients feel comfortable, informed, and supported.

A natural ability to make connections: You listen closely, remember details, and make people feel valued.

A hospitality mindset: You anticipate needs, notice the little things, and follow through.

Organization and dependability while managing appointments, patient information, and competing priorities.

A commitment to growth: You welcome feedback, enjoy learning, and look for ways to get better every day.

What You’ll Do

Greet patients warmly and create a welcoming experience from their first phone call through checkout.

Build relationships by learning what matters to each patient and making every interaction personal.

Answer calls with warmth, confidence, and a helpful approach.

Discuss recommended treatment and next steps, partnering with the clinical team when patients need clinical guidance.

Coordinate appointments and help patients schedule outstanding care.

Explain estimated costs, insurance information, and available payment options.

Follow up with patients who need appointments or additional support.

Maintain accurate records and communicate clearly with teammates.

Add thoughtful touches that make patients feel recognized and cared for.

Growth is part of how we work. Through training, coaching, and shared learning, you’ll strengthen your dental knowledge, communication skills, and ability to create a remarkable patient experience. We want teammates who ask questions, contribute ideas, and help one another improve.

Our Values

These values guide how we care for patients, support teammates, and follow through on our commitments.

What You’ll Find Here

Competitive pay that recognizes your experience and contributions.

Health benefits and paid time off to support your well-being.

Performance-based bonus opportunities that celebrate team success.

Ongoing training and professional development to help you grow.

A collaborative team where your voice and ideas matter.

Make a connection. Bring the hospitality. Help people feel differently about dentistry.