Lead Team Coordinator - Garden City Dental

Dental Associates Group; Garden City (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance plans

Paid time off

Sick days

Job summary

The Dental Associates Group in Garden City, Michigan, is looking for a dedicated Patient Coordinator to join their team. This full-time position offers a range of benefits, including health insurance and paid time off. The ideal candidate will have at least 3 years of experience in a dental office and possess excellent communication and organizational skills.

The Patient Coordinator will manage patient interactions, maintain schedules, and assist with insurance claims, contributing to a positive patient experience.

Qualifications

• 3 years of experience working in a dental office.
• Self-motivated and punctual.
• Friendly and outgoing demeanor.

Responsibilities

• Greet and welcome patients and visitors.
• Check in patients per office protocol.
• Schedule patients efficiently.

Skills

Excellent Communication Skills

Team Player

Organizational Skills

Experience using Open Dental

Job description

About the job:

The position offers great medical benefits, including health insurance plans to choose from, Vision insurance, PTO, sick days.

Schedule:

Full Time

Candidate Profile:

Our ideal candidate is someone who will be hard‑working, self‑motivated, personable, and interested in developing a rapport with patients to help them improve their oral health.

Qualifications:

• Excellent Communication Skills.
• Self‑motivated, Punctual, Team Player.
• Experience using Open Dental is preferred.
• Happy to train the right candidate.
• Familiarity with working in a PPO office.
• 3 Years experience working in a dental office.

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full, productive schedules.

Essential Functions:

• Greet and welcome patients and visitors to the practice.
• Check in patients according to office protocol, verifying and updating patient information.
• Confirm the next day’s appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor’s and staff time.
• Maintain a professional reception area.
• Manage the recall and inactive patient system.
• Collect payment from the patients at the time of service.
• Prepare financial treatment plans and present plan options to the patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Daily cash handling and balancing the day’s transactions.
• Submit insurance claims for completed treatment and prior authorizations.