Demo Site Lead for Scalable, Impactful GTM Demos

Rippling (Netherlands); San Francisco (CA); Presencial; USD 111.000 - 185.000; Tempo integral

Resumo da vaga

Rippling is seeking a Demo Site Manager to own and optimize our demo environments, ensuring realistic, reliable experiences aligned with GTM needs. You will bridge technical execution, enablement, and storytelling to empower sales teams across global regions.

You’ll partner with Product, IT, and Solutions Consulting leadership to evolve the demo ecosystem as Rippling grows, while managing site health, releases, and scalable automation for diverse industry demos.

Qualificações

• 5+ years in Solutions Consulting, Pre-Sales Engineering, or Demo Engineering.
• Strong understanding of SaaS GTM motions and demo workflows.
• Technical fluency in Rippling’s or comparable HRIS/Payroll/IT platforms.
• Proficient with Jira, Slack, and data/reporting tools (Looker, Tableau).
• Excellent communication, project management, and cross-functional collaboration skills.
• Creative problem solver with an eye for detail and demo storytelling.
• Strong commitment to fostering a diverse and inclusive work environment.

Responsabilidades

• Demo Environment Management and health oversight.
• Oversee day-to-day operations, incidents, and health of all demo environments.
• Maintain visibility into environment uptime, stability, and performance.
• Managed Site Ownership: configure, clean up and optimize demo sites.
• Create new demo sites based on industry & global needs.
• Partner with IT and R&D to explore improved infrastructure capabilities.
• Collaborate with Product GTM and Engineering to ensure features are integrated and stable in demo environments.
• Manage demo readiness for new product launches with scripts, paths, seeding and training docs.
• Represent SC and GTM needs in product planning and top product discussions.
• Build deep relationships with engineering and track project fixes.
• Design and maintain industry-specific and persona-based demo environments.
• Support custom builds for large deals, events, and global selling motions.
• Develop reusable demo scripts and assets to standardize storytelling across the field.
• Demo Site Support & Incident Response: escalate issues via Jira and communicate resolutions.
• Provide monthly business reviews with metrics on demo issues, projects, satisfaction, uptime and performance.
• Security & Access Management: manage access control and data hygiene.
• Communication & Enablement: publish updates and document best practices.
• Conduct listening sessions with SCs and AEs to collect feedback.

Conhecimentos

Solutions Consulting

Demo Engineering

GTM motions

Jira proficiency

Looker/Tableau

Communication skills

Ferramentas

Jira

Slack

Looker

Tableau

Descrição da vaga

Rippling is seeking a Demo Site Manager to own and optimize our demo environments, ensuring realistic, reliable experiences aligned with GTM needs. You will bridge technical execution, enablement, and storytelling to empower sales teams across global regions.

You’ll partner with Product, IT, and Solutions Consulting leadership to evolve the demo ecosystem as Rippling grows, while managing site health, releases, and scalable automation for diverse industry demos.