Demo Architect – Lending SaaS, In-Office in Herndon

Idexcel; Herndon (VA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

In-office role

Résumé du poste

Cync Software, based in Herndon, VA, is seeking a Demo & Product Specialist to own the day-to-day management, configuration, and storytelling of Cync's demo and sandbox platforms. You will ensure the Sales team has a compelling, accurate, and ready-to-run environment for every prospect.

This role sits at the intersection of product, sales, and light engineering; you will learn the platform in-office from day one and grow into a Demo Architect through hands-on mentorship and collaboration with

Qualifications

• Recent graduate (0–2 years experience) with a Bachelor's degree in any field.
• Exceptional organizational skills; manage multiple parallel projects, track details meticulously, and never let things fall through the cracks.
• A storytelling instinct — you think about how to make a product feel real and relevant to the audience, not just functional.
• Technical curiosity — you are comfortable learning new software tools, exploring platform configurations, and figuring things out.
• Strong written communication — you write clearly, concisely, and professionally.
• Ability to commute to and work from our Herndon, VA office full‑time.
• Eagerness to learn commercial lending concepts: what a borrower base certificate is, how a loan origination workflow runs, what a credit memo contains

Responsabilités

• Maintain and configure demo environments across lending modules.
• Build and curate realistic fixture datasets for demos.
• Manage a queue of demo configuration requests from the Sales and Solutions teams.
• Develop and maintain demo scripts, walkthrough guides, and use‑case storyboards.
• Partner with Product Marketing to keep demo content current with every new feature release.
• Coordinate with Engineering on environment stability, bug fixes, and new module integrations.
• Build lightweight internal tools (e.g., Retool apps, configuration scripts) to automate repetitive demo setup tasks.
• Maintain documentation and an internal knowledge base so any Sales Engineer can run a polished demo independently

Connaissances

Exceptional organizational skills

Storytelling instinct

Technical curiosity

Strong written communication

Ability to commute to Herndon office

Formation

Bachelor's degree in any field

Description du poste

Cync Software, based in Herndon, VA, is seeking a Demo & Product Specialist to own the day-to-day management, configuration, and storytelling of Cync's demo and sandbox platforms. You will ensure the Sales team has a compelling, accurate, and ready-to-run environment for every prospect.

This role sits at the intersection of product, sales, and light engineering; you will learn the platform in-office from day one and grow into a Demo Architect through hands-on mentorship and collaboration with