DEM Solutions Engineer — Elevate Digital Experience

Netskope

United States

On-site

USD 178,000 - 253,000

Full time

14 days+
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Job summary

Netskope is seeking a Digital Experience Management Solutions Engineer to serve as the technical bridge between our DEM platform and prospective customers. You will diagnose complex performance issues and design solutions that help enterprises ensure a seamless digital experience for employees and customers.

You will partner with Account Executives to run technical discovery, demonstrate telemetry value, and manage end-to-end POV engagements that translate data into measurable ROI for senior

Qualifications

  • 5+ years in Sales Engineering, Solutions Architect, or Technical Consultant roles, preferably in DEM/APM/NPM sectors.
  • Strong track record of diagnosing performance issues and delivering value through POV engagements.
  • Experience with zero-trust networking, enterprise cloud connectivity, and hybrid architectures.

Responsibilities

  • Lead technical deep-dives to understand a prospect's digital ecosystem and latency issues.
  • Architect DEM strategies to close performance visibility gaps and provide actionable data.
  • Deliver high-impact DEM demonstrations translating metrics into ROI for executives.
  • Manage end-to-end POV engagements, guiding customers through deployment and validation.
  • Liaise with Product Management to influence the roadmap based on market needs.

Skills

Strategic discovery
Solution design
POV management
Product evangelism
Cross-functional collaboration

Education

Bachelor's degree in Computer Science/Engineering/IT

Tools

Wireshark
tcpdump
MTR
BGP
DNS pathing
ICMP/UDP probing
ThousandEyes
Catchpoint
JMeter
OpenTelemetry
Grafana
Splunk
Datadog

Job description

Netskope is seeking a Digital Experience Management Solutions Engineer to serve as the technical bridge between our DEM platform and prospective customers. You will diagnose complex performance issues and design solutions that help enterprises ensure a seamless digital experience for employees and customers.

You will partner with Account Executives to run technical discovery, demonstrate telemetry value, and manage end-to-end POV engagements that translate data into measurable ROI for senior

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