Delivery Supervisor

raymourotp; Lowell (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Raymour & Flanigan is seeking an experienced operations leader to provide direction to customer delivery teams and warehouse staff, ensuring safety and efficiency while upholding company procedures. This role focuses on delivering excellent customer experiences and coordinating across service centers, distribution centers and showrooms.

You will drive training, development, and performance, while maintaining strong communication with internal teams and customers to uphold Raymour & Flanigan's

Qualifications

• Associates degree preferred.
• Operational management experience a plus; analytical and critical thinking skills.
• Must have professional communication, interpersonal and organizational skills.
• Proficient computer skills with the ability to learn new programs.
• Knowledge of computer Routing System, preferred.

Responsibilities

• Provide leadership to customer delivery teams and warehouse associates.
• Accountable for commitment to safety procedures and guidelines.
• Communicate timely and professionally with service centers, distribution centers, showrooms & customers.
• Implement company policies and procedures.
• Perform additional functions as assigned by management.
• Enhance the customers' shopping experience.

Skills

Leadership

Communication

Analytical thinking

Organization

Computer skills

Routing system knowledge

Education

Associate degree preferred

Tools

Routing Software

Job description

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Expectations:

• Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines.
• Provide leadership to customer delivery teams and warehouse associates.
• Consistently maintain energy, enthusiasm, and ambition to flourish within a team environment.
• Proven ability to foster partnerships and establish realistic goals.
• Training, coaching and developing people.
• Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
• Enhance the customers' shopping experience.
• Implement company policies and procedures.
• Perform additional functions that may be assigned at the discretion of management.

Qualifications:

• Associates degree preferred.
• Operational management experience a plus
  Analytical and critical thinking skills.
• Must have professional communication, interpersonal and organizational skills.
• Proficient computer skills with the ability to learn new programs.
• Knowledge of computer Routing System, preferred

Physical Requirements:

• Lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs.

Raymour & Flanigan proudly supports a drug free and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.