Delivery Operations Supervisor

Raymour & Flanigan Furniture and Mattresses; Manchester (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Raymour & Flanigan in Manchester, CT seeks an Operations Manager to lead delivery teams and warehouse staff, ensure safety, and drive efficient service. You will partner with service centers, showrooms and customers to deliver an exceptional shopping experience.

This role emphasizes leadership, coaching, and process improvement, with strong communication, analytical thinking, and organizational skills. Associates degree preferred and routing software knowledge welcomed.

Qualifications

• Associates degree preferred.
• Operational management experience a plus; analytical and critical thinking.
• Professional communication, interpersonal and organizational skills.
• Proficient computer skills with ability to learn new programs.
• Knowledge of routing system, preferred.

Responsibilities

• Lead customer delivery teams and warehouse associates with energy and ambition.
• Ensure adherence to safety procedures and company policies.
• Foster partnerships and set realistic goals.
• _training, coaching and developing staff.
• Communicate with service centers, distribution centers, showrooms and customers.
• Enhance the customers' shopping experience.
• Perform additional functions as assigned by management.

Job description

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Expectations

• Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines.
• Provide leadership to customer delivery teams and warehouse associates.
• Consistently maintain energy, enthusiasm, and ambition to flourish within a team environment.
• Proven ability to foster partnerships and establish realistic goals.
• Training, coaching and developing people.
• Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
• Enhance the customers' shopping experience.
• Implement company policies and procedures.
• Perform additional functions that may be assigned at the discretion of management.

Qualifications

• Associates degree preferred.
• Operational management experience a plus Analytical and critical thinking skills.
• Must have professional communication, interpersonal and organizational skills.
• Proficient computer skills with the ability to learn new programs.
• Knowledge of computer Routing System, preferred

Physical Requirements

• Lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs.

Raymour & Flanigan proudly supports a drug free and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.