Delivery Ops & Strategy Program Manager

Amazon Inc.; Seattle (WA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible schedule

Career growth opportunities

Job summary

Amazon Flex is seeking a Program Manager to lead strategies and initiatives aimed at improving the quality and efficiency of driver deliveries. You will collaborate across technology, operations, finance, marketing, and program management to analyze data, identify obstacles, and implement standards that balance business needs with customer and driver outcomes.

You will oversee KPI management, develop actionable reports, and influence stakeholders to drive short- and long-term improvements while

Qualifications

• Flexible schedule including weekends, nights, and holidays
• Fluent English spoken, written and read
• Bachelor's degree in a relevant field
• Experience in program or project management
• Advanced Word and Excel experience
• Maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries
• CMMS program experience

Responsibilities

• Support long-term strategic planning to improve quality and efficiency.
• Collaborate with finance, marketing, capacity management, operations, engineering, and program management on process improvements and launches.
• Develop, implement, and oversee reports with clear milestone visibility.
• Influence stakeholders through collaboration and prioritization.
• Own KPIs and work with stakeholders to address opportunities and challenges.
• Monitor project execution to meet quality and deadlines.
• Navigate ambiguities with creative problem solving.
• Identify and mitigate risks before they become bigger problems.

Skills

English fluency

Program management

MS Word & Excel

Maintenance planning

CMMS experience

Lean principles

SQL

MS Access

Microsoft Projects

Education

Bachelor's degree

Tools

SQL

MS Access

Microsoft Projects

Job description

Amazon Flex is seeking a Program Manager to lead strategies and initiatives aimed at improving the quality and efficiency of driver deliveries. You will collaborate across technology, operations, finance, marketing, and program management to analyze data, identify obstacles, and implement standards that balance business needs with customer and driver outcomes.

You will oversee KPI management, develop actionable reports, and influence stakeholders to drive short- and long-term improvements while