Delivery Operations Supervisor

Sysco; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

Sysco Northeast RDC in Philadelphia is seeking an Operations Supervisor to oversee the Delivery team, ensure compliance with safety and government regulations, and manage schedules and budgets.

The role requires hands-on leadership, strong communication with Sales/Marketing, and frequent collaboration across departments to resolve delivery issues and improve efficiency. This position may involve non-traditional hours and travel between locations as needed.

Qualifications

• High school diploma or GED; or equivalent combination of education and related experience.
• 2- or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.
• 1-3 years related experience and/or training.

Responsibilities

• Supervises the daily work and safety of Delivery Associates, including adherence to SOPs, planned routes, and customer service.
• Ensures Delivery Associates comply with local, state and federal regulatory agencies (e.g. DOT, OSHA) and that electronic logs are current and accurate.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules including extra work days and shifts as needed.
• Oversees proper selection and utilization of company assets in support of the Delivery department.
• Organizes required repairs with proper departments as necessary.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas and cost reduction measures; assists with implementation of delivery changes.
• Interprets and enforces company policies, protocols and procedures including food safety, DOT, and record keeping.
• Communicates with Sales Management and Marketing to address customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Maintains associate relations through regular department or pre-shift meetings and open communication channels.
• Monitors associate morale and submits ideas to improve engagement and enablement.
• Coordinates with Safety to aid in training, observations, incident investigations and safety inspections.
• Performs staff selection, development, discipline, performance reviews and terminations as needed.

Skills

Team leadership

Cross-functional collaboration

Problem solving

Regulatory compliance

Communication skills

Safety awareness

English fluency

Attention to detail

Education

High School Diploma

Business/Supply Chain degree preferred

Tools

MS Excel

Word processing

Sysco software

Job description

Sysco Northeast RDC in Philadelphia is seeking an Operations Supervisor to oversee the Delivery team, ensure compliance with safety and government regulations, and manage schedules and budgets.

The role requires hands-on leadership, strong communication with Sales/Marketing, and frequent collaboration across departments to resolve delivery issues and improve efficiency. This position may involve non-traditional hours and travel between locations as needed.