Delivery Operations Manager — Fleet, Routes & Coaching

Temco Logistics LLC; Hamilton (OH); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Temco Logistics LLC in Hamilton, OH is seeking a Driver Manager to oversee daily delivery operations, assign routes, and supervise drivers and technicians while maintaining safety and quality standards.

You will mentor staff, manage scheduling, coordinate maintenance, and drive continuous improvement in service delivery to residential and commercial customers.

Join a seasoned team committed to reliability and customer satisfaction in a dynamic logistics environment.

Qualifikationen

• Experience: Minimum 3 years in Operations, Logistics Management, or Transportation.
• Industry Knowledge: Strong understanding of home appliance installation and servicing.
• Work Schedule: Flexible 6-day schedule as needed.
• Communication and Time Management: Excellent skills with attention to detail.
• Leadership and Development: Proven success in managing a team and service culture.
• Language Skills: Spanish fluency preferred.
• Regulatory Knowledge: DOT regulations and commercial vehicle compliance.
• Vehicle and Driver Management: Experience overseeing drivers and operations.

Aufgaben

• Route and Schedule Management: assign daily routes and verify documentation before dispatch.
• Operational Support: implement tasks, prepare reports, and assist with daily operations as needed.
• Performance Oversight: coach technicians to achieve peak performance and meet service goals.
• Recruitment and Retention: participate in hiring and foster a culture of excellent customer service.
• Supervision and Mentorship: assist with supervising technicians and provide feedback.
• Safety and Compliance: promote dock safety and compliance with DOT/OSHA standards.
• Customer Relations: help manage escalations to resolve issues and satisfy customers.
• Maintenance Coordination: oversee vehicle fuel needs and preventative maintenance.
• Quality Control: supervise loading, ensure safe handling and proper freight pulls.
• Metrics and Reporting: track goals and document service failures with improvement plans.
• Uniform and Compliance Enforcement: ensure uniform standards and company policies.

Kenntnisse

Home Appliance Installation

Fleet Management/ Routing

Truck Maintenance

26 Ft Box Truck Driving

Training & Coaching

Email Communication

Tools

Microsoft Office

Jobbeschreibung

Temco Logistics LLC in Hamilton, OH is seeking a Driver Manager to oversee daily delivery operations, assign routes, and supervise drivers and technicians while maintaining safety and quality standards.

You will mentor staff, manage scheduling, coordinate maintenance, and drive continuous improvement in service delivery to residential and commercial customers.

Join a seasoned team committed to reliability and customer satisfaction in a dynamic logistics environment.