Delivery Operations & Governance Analyst

Sun Communities & Sun Outdoors; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) Plan with Sun matching

Paid Time Off

Vacation RV Site Discounts

Employee Assistance Program

Tuition Reimbursement

Life, Dependent Life Insurance

On-Site Fitness Center

Dental and Vision Plans

Health and Prescription Coverage

Parental Leave

Job summary

Sun Communities & Sun Outdoors is seeking a Delivery Operations Analyst to support consistent delivery execution by administering core delivery tools, maintaining accurate reporting, and organizing governance materials. This role enables leaders to operate with greater visibility, efficiency, and accountability while reducing admin burdens.

The ideal candidate will manage Wrike governance, develop dashboards, and coordinate cross-functional governance activities to reinforce portfolio management

Qualifications

• Bachelor's degree in business, information technology, or a related field.
• 2 years of experience in project/delivery operations, PMO support, IT operations, or a related environment.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Experience administering Wrike or similar project management platforms (Preferred).
• Must have a valid driver's license.
• Effective communication skills with the ability to work cross-functionally.
• Excellent skills in reporting, dashboard creation, and data accuracy.
• Experience maintaining process documentation and knowledge management systems.
• Familiarity with delivery governance frameworks and agile/waterfall methodologies.
• Proficiency with Microsoft 365 tools (SharePoint, Teams, Excel, PowerPoint).

Responsibilities

• Administer Wrike user access and governance to support standardized delivery operations.
• Provide Wrike platform support, troubleshooting, and guidance to improve adoption and data quality.
• Develop and maintain delivery governance templates, metrics, and documentation.
• Coordinate governance meetings with agendas, materials, and action tracking.
• Support light delivery coordination for small initiatives and operational work.
• Oversee the Innovation & Technology Playbook and delivery process documentation.
• Plan team meetings and onboarding logistics, training resources, and follow-up actions.
• Design and maintain portfolio, program, and delivery reports, dashboards, and scorecards.
• Analyze executive and team reports and ensure accuracy and consistency.
• Utilize AI-enabled tools to boost productivity and reporting quality.
• Perform other duties as assigned.

Skills

Organizational skills

Attention to detail

Multitasking

Communication skills

Education

Bachelor's Degree

Tools

SharePoint

Teams

Excel

PowerPoint

Job description

Sun Communities & Sun Outdoors is seeking a Delivery Operations Analyst to support consistent delivery execution by administering core delivery tools, maintaining accurate reporting, and organizing governance materials. This role enables leaders to operate with greater visibility, efficiency, and accountability while reducing admin burdens.

The ideal candidate will manage Wrike governance, develop dashboards, and coordinate cross-functional governance activities to reinforce portfolio management