Delivery Operations Excellence Lead

Breakthru Beverage Wisconsin Metro Milwaukee, LLC; Town of Delafield (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Breakthru Beverage Wisconsin Metro Milwaukee, LLC is seeking a Delivery Service Excellence Supervisor to oversee the delivery department, optimize routes, and lead drivers, routing, and supervisory teams in a fast‑paced distribution environment.

The role emphasizes performance improvement, DOT/FMCSA compliance, and collaboration with sales, warehouse, and customer service to meet service goals and drive cost efficiency.

Qualifications

• Bachelor’s degree in supply chain, management, communications, or related field or equivalent work experience.
• Strong verbal and written communication with diplomacy and discretion.
• Analytical mindset with solid data and reporting skills.
• Ability to multi-task, work independently and as part of a team, and meet deadlines.

Responsibilities

• Oversees and improves delivery distribution planning and driver performance.
• Liaises between field supervisors, drivers, sales, and routing teams to align operations.
• Reviews routes, schedules, and service times to optimize efficiency and cost.
• Ensures DOT compliance and safety requirements are met.
• Monitors performance metrics and supports coaching and development of staff.

Skills

Communication skills

Analytical reporting

Multi-tasking

Team coordination

DOT/FMCSA knowledge

Education

Bachelor’s degree in supply chain/management related field

Tools

Omnitracs

Samsara

Roadnet

SAP

Job description

Breakthru Beverage Wisconsin Metro Milwaukee, LLC is seeking a Delivery Service Excellence Supervisor to oversee the delivery department, optimize routes, and lead drivers, routing, and supervisory teams in a fast‑paced distribution environment.

The role emphasizes performance improvement, DOT/FMCSA compliance, and collaboration with sales, warehouse, and customer service to meet service goals and drive cost efficiency.