Delivery Operations Director

Jobtome; Little Rock (AR); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtome in Little Rock, AR seeks an Operations leader to direct the Delivery department, overseeing safety, staffing, and project implementation. You will drive strategic initiatives, manage expenses and revenue, and ensure compliance with government regulations while coordinating with Sales and Marketing to resolve issues.

The role requires a Bachelor's degree and several years of related experience, with a focus on optimizing routes, reducing costs, and maintaining high customer satisfaction.

Qualifications

• Bachelor's degree required.
• 7+ years of related experience or training.
• Knowledge of federal DOT/OSHA regulations is preferred.

Responsibilities

• Direct daily work and safety of Delivery supervisors and staff.
• Ensure adherence to SOPs, routes, and customer service excellence.
• Ensure compliance with DOT, OSHA and other regulations.
• Manage labor hours, travel, fuel, and supplies within budget.
• Prepare schedules and oversee assets and repairs.
• Monitor KPIs and customer satisfaction, adjust operations accordingly.

Skills

Leadership

Operations management

Budgeting

Regulatory compliance

English proficiency

Education

Bachelor's degree

Job description

Jobtome in Little Rock, AR seeks an Operations leader to direct the Delivery department, overseeing safety, staffing, and project implementation. You will drive strategic initiatives, manage expenses and revenue, and ensure compliance with government regulations while coordinating with Sales and Marketing to resolve issues.

The role requires a Bachelor's degree and several years of related experience, with a focus on optimizing routes, reducing costs, and maintaining high customer satisfaction.