Delivery District Lead (CDL) – Team & Customer Excellence

PepsiCo Deutschland GmbH; Nevada (IA); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Performance bonus

Paid time off

Benefits package

Job summary

PepsiCo Sales in the United States is seeking a Delivery Team Lead to supervise frontline drivers in a fast-paced direct store delivery setting. You will guide a team of four CDL-certified drivers, coordinate with sales and warehouse staff, and ensure on-time deliveries while maintaining safety and high service standards.

The role emphasizes team leadership, process improvements, and strong communication to support the PepsiCo North America Beverage organization and customer satisfaction.

Qualifications

• 2+ years managing frontline employees is preferred.
• Bachelor’s degree or equivalent work experience.
• Ability to work a flexible schedule including early mornings, evenings and/or weekends.
• Must be willing to obtain Class A CDL or already have CDL license.

Responsibilities

• Manage a group of 4 delivery drivers (CDL certified).
• Answer field customer calls regarding deliveries and ensure 100% customer service.
• Ensure store delivery time windows are met daily.
• Work proactively with sales representatives and warehouse operations to understand customer and sales needs.
• Coach, lead, and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides.
• Maintain process improvement to further enhance productivity of deliveries.
• Ensure compliance of Department of Transportation and PepsiCo safety standards.
• Conduct team meetings and safety training to ensure preventive measures are enforced.
• Demonstrate strong oral, written, and interpersonal skills.
• Possess very strong organizational and prioritizing skills.
• Have a highly developed sense of urgency.
• Demonstrated results in improving business performance through leadership.

Skills

Team leadership

Customer service

Communication

Organizational skills

Education

Bachelor's degree or equivalent

Job description

PepsiCo Sales in the United States is seeking a Delivery Team Lead to supervise frontline drivers in a fast-paced direct store delivery setting. You will guide a team of four CDL-certified drivers, coordinate with sales and warehouse staff, and ensure on-time deliveries while maintaining safety and high service standards.

The role emphasizes team leadership, process improvements, and strong communication to support the PepsiCo North America Beverage organization and customer satisfaction.