Delivery Assurance Leader: Elevate Supply Chain Reliability

Prattwhitney; Tucson (AZ); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) match

Flexible work schedules

Educational assistance

Parental leave

Job summary

RTX is seeking a Delivery Assurance Manager to oversee supplier delivery performance across critical programs. Hybrid role-based in the U.S., focusing on developing delivery assurance strategies and optimizing supply chain resilience.

The role requires extensive experience in supply chain management, KPIs, and cross‑functional coordination with procurement, quality, engineering, and program management. Strong leadership and data analytics are essential.

Qualifications

• Bachelor’s Degree in Supply Chain Management, Business Administration, Engineering, or a related field and a minimum of 8 years of experience in supply chain, delivery assurance, procurement, or related disciplines; OR an advanced degree and 5 years relevant experience.
• Experience working with supply chain principles, delivery assurance processes, and supplier performance management.
• Experience managing complex supply chain challenges.

Responsibilities

• Execute strategic direction and performance management to achieve organizational objectives.
• Develop and implement delivery assurance strategies to ensure supplier on-time delivery, mitigate risks, and meet program requirements.
• Establish and maintain metrics and key performance indicators (KPIs) to monitor supplier delivery performance and drive continuous improvement.
• Collaborate with suppliers and internal stakeholders, including procurement, quality, engineering, and program management, to resolve delivery issues and implement corrective actions.
• Conduct regular supplier performance reviews, including capacity assessments, production readiness evaluations, and risk assessments.
• Drive root cause analysis and corrective action plans to address systemic delivery challenges and improve supply chain resilience.
• Represent the delivery assurance function in executive‑level forums, providing updates on supplier performance, risks, and mitigation plans.
• Partner with procurement teams to negotiate delivery terms, prioritize critical needs, and escalation issues as necessary.
• Support digital transformation initiatives to enhance supply chain visibility, analytics, and decision‑making.
• Foster a culture of collaboration, accountability, and continuous improvement within the delivery assurance team.
• Travel as needed.

Skills

Delivery assurance

Supplier performance management

ERP systems

Data analytics

Cross-functional collaboration

Negotiation & contracts

Education

Bachelor’s Degree in Supply Chain/Business/Engineering

Advanced degree (MBA or related)

Tools

ERP systems

Data analytics tools

Job description

RTX is seeking a Delivery Assurance Manager to oversee supplier delivery performance across critical programs. Hybrid role-based in the U.S., focusing on developing delivery assurance strategies and optimizing supply chain resilience.

The role requires extensive experience in supply chain management, KPIs, and cross‑functional coordination with procurement, quality, engineering, and program management. Strong leadership and data analytics are essential.