Delinquent Loan Resolution Specialist

First Bank Richmond; Frankfort (IN); On-site; USD 42,000 - 68,000; Full time

Job summary

First Bank Richmond is seeking a Collections/Credit Assistant to support the bank's Collection and Credit Administration groups, focusing on the retail portfolio, customer contact, and reporting. The role centers on delinquent consumer loan relationships and reducing risk across the loan book.

You will work with the Credit & Collection teams, handling client communications and assisting in portfolio reporting while ensuring compliance and accuracy.

Qualifications

• Must be able to professionally interact with external and internal clients.
• Capable of handling difficult or unexpected situations in the workplace.
• Ability to maintain effective communication and teamwork across departments.

Responsibilities

• Act as primary contact for delinquent consumer loan relationships
• Reduce risk profile of our consumer loan portfolio
• Support Credit / Collection Team
• Other Duties as Assigned.

Skills

Customer Relations

Problem Solving

Teamwork & Cooperation

Job description

First Bank Richmond is seeking a Collections/Credit Assistant to support the bank's Collection and Credit Administration groups, focusing on the retail portfolio, customer contact, and reporting. The role centers on delinquent consumer loan relationships and reducing risk across the loan book.

You will work with the Credit & Collection teams, handling client communications and assisting in portfolio reporting while ensuring compliance and accuracy.