Delinquency Solutions Specialist: Collections & Compliance

RiseMe

Hattiesburg (MS)

On-site

USD 35,000 - 43,000

Full time

4 days ago

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Job summary

Regions is seeking a Default Solutions Processing Specialist in Hattiesburg, MS, to resolve delinquency status on past-due accounts through in-house recovery or third-party avenues. The role emphasizes payments collection, documented accuracy, and adherence to risk and cybersecurity standards.

Candidate requirements include a high school diploma or GED and two years of related experience, with overtime eligibility under FLSA.

Qualifications

Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
Detail oriented with strong organization skills.
Proficient in Microsoft Excel and Word.
Strong customer service skills.

Responsibilities

Works with customers directly or through outside agencies to resolve delinquency status while minimizing losses.
Collects delinquent payments.
Ensures files and paperwork are properly and accurately completed.
Contacts outside parties to collect or clarify documentation.
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for process improvements; applies disciplined change management practices.
May assist other associates with questions regarding procedures and policies, etc.
May work on more complex projects with supervision.