Delinquency Resolution & Compliance Specialist

Regions Financial Corporation; Hattiesburg (MS); On-site; USD 35,000 - 43,000; Full time

Job summary

Regions Financial Corporation in Hattiesburg, MS is seeking a Default Solutions Processing Specialist to resolve delinquency status on past due accounts, either in-house or via third parties. The role involves collecting payments, ensuring accurate paperwork, and coordinating with trustees and attorneys to resolve discrepancies.

Qualifications include a High School Diploma or GED and two years of related experience; proficiency in Excel and Word and strong customer service skills are required.

Qualifications

• High School Diploma or GED.
• Two years of related experience.
• Proficient in Microsoft Excel and Word.
• Strong customer service skills.
• Detail oriented and organized.

Responsibilities

• Monitor and manage delinquency status of past due accounts.
• Collect delinquent payments and coordinate with third parties.
• Ensure files and paperwork are complete and accurate.
• Contact trustees, attorneys, and internal partners.
• Review documents and coordinate payment resolution.
• Oversee compliance with risk management and regulations.

Skills

Customer service

Attention to detail

Time management

Fast-paced environment

Financial delinquency knowledge

Education

High School Diploma or GED

Two years of related experience

Tools

Microsoft Excel

Microsoft Word

Job description

Regions Financial Corporation in Hattiesburg, MS is seeking a Default Solutions Processing Specialist to resolve delinquency status on past due accounts, either in-house or via third parties. The role involves collecting payments, ensuring accurate paperwork, and coordinating with trustees and attorneys to resolve discrepancies.

Qualifications include a High School Diploma or GED and two years of related experience; proficiency in Excel and Word and strong customer service skills are required.