Delinquency Resolution Specialist

The People's Federal Credit Union; Amarillo (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

The People’s Federal Credit Union is looking for a Collector in Amarillo, Texas. In this role, you will manage delinquent accounts and work closely with members facing financial difficulties to establish repayment options, adhering to guidelines and regulations.

The ideal candidate should possess strong communication skills and empathy, demonstrating a commitment to helping others. Preferred experience in financial institution collections is a plus, and you'll play a vital role in the institution's financial stability.

Qualifications

• Experience in financial institution collections is preferred.

Responsibilities

• Contact members to discuss overdue payments and repayment options.
• Coordinate with vendors on repossessing credit union properties.
• Build positive relationships with members to help resolve financial difficulties.
• Maintain accurate records of communications with members.

Skills

Communication

Empathy

Understanding financial difficulties

Job description

The People’s Federal Credit Union is looking for a Collector in Amarillo, Texas. In this role, you will manage delinquent accounts and work closely with members facing financial difficulties to establish repayment options, adhering to guidelines and regulations.

The ideal candidate should possess strong communication skills and empathy, demonstrating a commitment to helping others. Preferred experience in financial institution collections is a plus, and you'll play a vital role in the institution's financial stability.