Delinquency Recovery Specialist

Farmers Home Furniture; Williamston (NC); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Farmers Furniture is seeking a dedicated collections associate to locate, contact, and secure payment from delinquent accounts while maintaining customer relations. This full-time role involves texting/mailing notices, documenting communications, processing payments, and supporting field visits when needed under the Store Manager's guidance.

A high school diploma or GED, at least six months in collections or office procedures, and a valid driver’s license are required.

Qualifikationen

• High School Diploma or GED required; six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Aufgaben

• Sends text messages, mails form letters and/or late charge notices to customers to encourage payment of delinquent accounts.
• Confers with customers by text or telephone to determine reason for overdue payment and reviews terms of sale or credit contract.
• Documents all correspondence and attempted correspondence with customers concerning accounts.
• Receives payments and posts amount paid to customer’s account.
• Travels to customers’ homes as required to collect on late payments and assists with repossessions of merchandise when approved.

Ausbildung

High School Diploma or GED

Jobbeschreibung

Farmers Furniture is seeking a dedicated collections associate to locate, contact, and secure payment from delinquent accounts while maintaining customer relations. This full-time role involves texting/mailing notices, documenting communications, processing payments, and supporting field visits when needed under the Store Manager's guidance.

A high school diploma or GED, at least six months in collections or office procedures, and a valid driver’s license are required.