Delinquency & Credit Recovery Specialist

Farmers Home Furniture; Talladega (AL); Vor Ort; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

Farmers Home Furniture is seeking a Collections Associate to locate, notify, and secure payments from customers with delinquent accounts. You will communicate with customers to explain terms, document all efforts, and process payments.

The role may involve travel to customer homes and assisting with repossessions when approved by management. Applicants should have a high school diploma or GED and at least six months in collections or office procedures, plus a valid driver's license.

Qualifikationen

• High School Diploma or GED required.
• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Aufgaben

• Sends notices and late charge letters to encourage payment.
• Confer with customers by text/phone to determine reasons for overdue payments.
• Document all correspondence and attempts to collect.
• Receives payments and posts to customer accounts.
• Travel to customers' homes to collect payments; assist with repossessions if approved.
• Prepare paperwork for potential legal action against delinquent accounts.
• Log daily activity and manage documentation.

Kenntnisse

Payment collections

Office procedures

Customer service

Cash handling

Driving

Ausbildung

High School Diploma or GED

Jobbeschreibung

Farmers Home Furniture is seeking a Collections Associate to locate, notify, and secure payments from customers with delinquent accounts. You will communicate with customers to explain terms, document all efforts, and process payments.

The role may involve travel to customer homes and assisting with repossessions when approved by management. Applicants should have a high school diploma or GED and at least six months in collections or office procedures, plus a valid driver's license.