Delinquency Recovery Specialist

US Bank; United States; Vor Ort; USD 28.000 - 31.000; Vollzeit

Benefits dieser Stelle

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k)

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Zusammenfassung

U.S. Bank is seeking a collections professional to manage delinquent accounts by reviewing documentation and contacting customers to set up repayment plans, aimed at minimizing losses. The role requires 2–3 years in collections or customer service and knowledge of debt collection laws.

The position includes a training class and evening/overnight schedule, with benefits typical of U.S. Bank employees, including healthcare, retirement plans, and paid time off.

Qualifikationen

• High school diploma or equivalent.
• 2–3 years of experience in collections and/or customer service activities.
• Knowledge of loan collection policies and applicable debt collection laws.

Aufgaben

• Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.

Kenntnisse

Customer service skills

Delinquent account collections

Communication skills

Information interpretation

Debt collection knowledge

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U.S. Bank is seeking a collections professional to manage delinquent accounts by reviewing documentation and contacting customers to set up repayment plans, aimed at minimizing losses. The role requires 2–3 years in collections or customer service and knowledge of debt collection laws.

The position includes a training class and evening/overnight schedule, with benefits typical of U.S. Bank employees, including healthcare, retirement plans, and paid time off.