Delinquency & Field Collections Specialist

Farmers Home Furniture; Oneonta (AL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Farmers Home Furniture in Oneonta, AL seeks a Credit & Collections Associate to locate, notify, and secure payments from delinquent accounts. You will travel to customers' homes, discuss overdue balances, collect payments, and prepare paperwork for potential legal action.

You will also assist on the sales floor and maintain CRM records, supporting store management in achieving goals. Valid driver's license required; six months collections or office experience preferred.

Qualifications

• High School Diploma or GED required.
• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsibilities

• Sends text messages and mails late charge notices to encourage payment.
• Confers with customers by text or phone to determine reason for overdue payment.
• Documents all correspondence with customers concerning accounts.
• Receives payments and posts amounts paid to accounts.

Education

High School Diploma or GED

Job description

Farmers Home Furniture in Oneonta, AL seeks a Credit & Collections Associate to locate, notify, and secure payments from delinquent accounts. You will travel to customers' homes, discuss overdue balances, collect payments, and prepare paperwork for potential legal action.

You will also assist on the sales floor and maintain CRM records, supporting store management in achieving goals. Valid driver's license required; six months collections or office experience preferred.