Delicatessen Manager: Lead Fresh, Customer-Focused Team

Hy-Vee, Inc.; Sioux City (IA); On-site; USD 40,000 - 66,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Delicatessen Manager to lead the Delicatessen department, drive freshness and quality, and ensure an excellent customer experience. You will manage daily operations, oversee scheduling, and analyze sales to plan promotions and displays.

The role requires strong leadership, a commitment to high service standards, and the ability to train and motivate staff in a fast-paced food environment. This full‑time position supports Hy-Vee’s focus on customer satisfaction.

Qualifications

• Strong customer service and leadership abilities are essential.
• Experience in a fast-paced food service environment is preferred.
• Solid math skills and ability to use fractions, decimals, and percentages.
• Clear written and verbal communication with customers, employees, and vendors.
• Discretion when handling confidential information such as payroll and inventory reports.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
• Lead by example to create a welcoming atmosphere and engage with customers.
• Assist customers in finding products and handling heavy purchases.
• Recruit, hire, train, supervise, and evaluate department staff, and manage performance.

Skills

Customer service

Team leadership

Problem solving

Math skills (fractions/percentages)

Written and verbal communication

Discretion with confidential data

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. is seeking a Delicatessen Manager to lead the Delicatessen department, drive freshness and quality, and ensure an excellent customer experience. You will manage daily operations, oversee scheduling, and analyze sales to plan promotions and displays.

The role requires strong leadership, a commitment to high service standards, and the ability to train and motivate staff in a fast-paced food environment. This full‑time position supports Hy-Vee’s focus on customer satisfaction.