Deli Manager: Fresh, Fast-Paced Customer Service

Hy-Vee Inc; Indianola (MS); On-site; USD 25,000 - 39,000; Full time

Job summary

Hy-Vee Inc is seeking a Delicatessen Manager to lead one of our most visited departments, ensuring freshness, quality, and a superior customer experience. You will oversee a team, manage daily operations, analyze sales, and plan promotions to drive department profitability.

The role requires leadership, strong communication, and a commitment to delivering excellent service in a fast-paced food environment.

Qualifications

• Must deliver excellent customer service and lead a team in a fast-paced deli.
• Strong communication skills and the ability to train and coach staff.
• Ability to manage inventory, pricing, and daily operations accurately.

Responsibilities

• Set and uphold department standards for service, cleanliness, and profitability.
• Lead and develop the Delicatessen team, including scheduling and evaluations.
• Assist customers with finding items and delivering a helpful experience.
• Oversee ordering, replenishment, pricing, and invoicing for the department.
• Analyze weekly sales trends and plan promotions and displays.
• Ensure proper temperatures, storage, and freshness of products.
• Coordinate with store leadership on goals and daily work plans.
• Maintain department compliance with dress code and policies.
• Manage inventory and department pre-orders; conduct routine audits.
• Handle performance and disciplinary matters as needed.
• Support other store areas and engage in special projects as required.

Skills

Customer service

Team leadership

Communication

Problem solving

Basic math

Confidential information handling

Education

High school diploma or equivalent

Job description

Hy-Vee Inc is seeking a Delicatessen Manager to lead one of our most visited departments, ensuring freshness, quality, and a superior customer experience. You will oversee a team, manage daily operations, analyze sales, and plan promotions to drive department profitability.

The role requires leadership, strong communication, and a commitment to delivering excellent service in a fast-paced food environment.